Peter Lennard Heating Repairs & Servicing Home

The Service I Provide...

• Whether for a breakdown or an annual service, I look after Vokera combination boilers over a very wide area of London

• I service and repair conventional (non-combination) boilers if local to London SW2 (Brixton, Herne Hill, Streatham, Dulwich, Norwood, Tulse Hill, Clapham)

• I undertake Landlord's Gas Safety Checks

• I can carry out repairs on the heating system other than just the boiler i.e. fault diagnosis and replacement of failed motorised valves, timeclocks, room thermostats, or leaking radiator valves etc. I do not take on radiator moving, boiler replacements or other installation work.

• I can carry out minor general plumbing repairs while on a boiler service visit - e.g. dripping taps or overflows. This depends on what stock I have with me, and it is best to warn me at the time of booking, as having extra jobs sprung on me when I'm just about ready to leave makes me late for my next appointment.

Why I'm better than other heating engineers...

• I will normally complete a full repair with just one visit because I carry a comprehensive stock of spare parts (unlike companies that claim to service and repair several makes of combination boiler, but then take two or three visits to achieve only a partial repair).

• My charges are reasonable and I provide a detailed printed receipt using my portable computer & printer.

• I give a one year guarantee on all parts that I fit.

• I keep easily accessible service records so that I can quickly consider what may need doing if a problem arises

• I have been repairing and servicing Vokera boilers since 1987, although I am independent of the Vokèra company itself.

The type of work I do not carry out...

• The installation of boilers, pipework or radiators

• The service and repair of different makes of combination boiler other than Vokera
- see my list of alternative service agents for other makes

• The service and repair of conventional boilers that are not local to London SW2

• Any type of work on gas fires, back boilers, warm air heating systems, gas tumble driers or washing machines (I'm always asked!).

• Vokera system boilers - the Mynute range. This is because there many different models but not enough of them to justify a one person business carrying the spare parts, so I refer people to Vokera themselves on 0870 333 0220 for these boilers.

....and finally

• As a one person business I cannot offer a 365 day a year service, although I am normally very available between the months of October to March and not normally away for long periods in the summer months. If I am unavailable please call the Vokera service department, who also offer an excellent service, on 0870 333 0220. For more information about current models of Vokera boiler please visit the Vokèra website. Please note that there is one company that uses the name Vokera in its advertising and phone book entries in such a way that people might think that they are the manufacturer themselves. The real Vokèra is called Vokèra Ltd.

Peter Lennard, Vaillant, Viessmann & Vokera Specialist
020 8674 1166

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